Social data table

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SOCIAL

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

 

 

 

 

 

 

 

 

 

 

 

 

 

Fatalities

 

 

 

 

 

 

 

 

 

 

 

Employees

7

6

3

5

3

8

5

2

3

2

 

Contractors

60

57

44

55

37

45

42

35

33

35

 

Total number

67

63

47

60

40

53

47

37

36

37

Symbol for Key Performance Indicator

Fatal accident rate

 

 

 

 

 

 

 

 

 

 

 

Number of fatalities per 100 million exposure hours (employees and contractors)

9.0

8.6

6.9

8.2

5.2

6.3

5.6

4.4

4.4

4.6

Symbol for Key Performance Indicator

Injuries – total reported case frequency (TRCF)

 

 

 

 

 

 

 

 

 

 

 

Per million exposure hours (employees and contractors)

4.1

4.4

3.7

3.2

2.9

2.6

2.6

2.6

2.5

2.3

 

Lost time injury frequency (LTIF)

 

 

 

 

 

 

 

 

 

 

 

Injury hours per million exposure hours (employees and contractors)

1.6

1.6

1.4

1.3

1.2

1.1

1.0

1.0

0.9

0.8

 

Total reportable occupational illness frequency

 

 

 

 

 

 

 

 

 

 

 

Illnesses per million exposure hours (employees only)

N/C

3.2

3.5

2.2

2.3

2.0

2.0

2.1

2.0

1.8

Data marked with this symbol in the social data table is obtained from an internal survey

Security % of countries

 

 

 

 

 

 

 

 

 

 

 

Using armed security

N/C

24

26

22

18

16

22

18

19

15

 

Using armed company security

N/C

4

2

2

2

1

2

2

2

2

 

Using armed contractor security

N/C

16

15

12

12

12

22

11

11

9

 

Gender diversity % women[F]

 

 

 

 

 

 

 

 

 

 

 

In supervisory/ professional positions

N/C

N/C

15.4

17.1

17.7

18.9

19.5

20.7

21.8

23.2

 

In management positions

N/C

N/C

N/C

8.9

9.3

9.2

11.3

12.2

12.9

16.2

Symbol for Key Performance Indicator

In senior leadership positions

N/C

N/C

N/C

7.2

7.9

8.8

9.6

9.6

9.9

11.6

Data marked with this symbol in the social data table is obtained from an internal survey

Unions and staff forums

 

 

 

 

 

 

 

 

 

 

 

Estimated % employees members of unions

N/C

N/C

N/C

N/C

19

19

13

12

13

12

Data marked with this symbol in the social data table is obtained from an internal survey

Staff forums and grievance procedures

 

 

 

 

 

 

 

 

 

 

 

% staff with access to staff forum, grievance procedure or other support system

N/C

N/C

N/C

N/C

99.9

99.9

99.9

100

100

99.2

Data marked with this symbol in the social data table is obtained from an internal survey

Child labour % countries checking to ensure procedures [G] in place

 

 

 

 

 

 

 

 

 

 

 

In own operations

N/C

64

82

84

89

86

78

83

88

95

 

Contractors

N/C

39

46

51

57

56

57

61

69

89

 

Suppliers

N/C

21

30

31

41

42

50

53

62

82

Data marked with this symbol in the social data table is obtained from an internal survey

Contracting and procurements

 

 

 

 

 

 

 

 

 

 

 

Estimated spend on goods and services from locally owned companies in low and medium countries[H] $ billion

N/C

N/C

N/C

N/C

N/C

N/C

5.2

6.3

9.2

10

Data marked with this symbol in the social data table is obtained from an internal survey

Contracts cancelled due to incompatibility with Business Principles

N/C

69

62

106

100

54

49

64

63

41

Data marked with this symbol in the social data table is obtained from an internal survey

Joint ventures divested due to incompatibility with Business Principles

N/C

N/C

1

2

0

0

1

0

0

0

 

Business integrity[I]

N/C

N/C

N/C

N/C

N/C

N/C

N/C

123[J]

102[J]

96

Data marked with this symbol in the social data table is obtained from an internal survey

Social investment (equity share) $ million

N/C

N/C

N/C

85

85

96

102

106

127

140

Symbol for Key Performance Indicator

Favourability[K]

 

 

 

 

 

 

 

 

 

 

 

Special public

 

 

 

 

 

 

 

 

 

 

 

Shell

N/C

N/C

N/C

N/C

N/C

43

59

43

47

49

 

Nearest competitor

N/C

N/C

N/C

N/C

N/C

39

52

46

45

47

 

General public

 

 

 

 

 

 

 

 

 

 

 

Shell

N/C

N/C

N/C

N/C

N/C

44

46

44

41

29

 

Nearest competitor

N/C

N/C

N/C

N/C

N/C

40

37

35

33

25

 

Symbol for Key Performance Indicator = key performance indicators

 

Data marked with this symbol in the social data table is obtained from an internal survey = obtained from an internal survey completed by the senior Shell representative in each country

 

N/C = not calculated

 

[F] Data reflects the changed scope of senior leader and management positions in 2005. Data for previous years has been restated.

 

[G] Prior to 2003 we asked if procedures existed, not if they were actively enforced.

 

[H] Country income level as defined by the UNDP human development index.

 

[I] Incidents of bribery and fraud, gathered by our internal audit system.

 

[J] Minor data error corrected to avoid previous double-counting between bribery and fraud.

 

[K] We have received higher scores than competitors from the general public since the Reputation Tracker survey began. We retained that position in 2006 although among the general public, the gap with our nearest competitor narrowed significantly. We believe this is a result of a general deterioration of sentiment towards all oil companies in 2006. We have a high market profile in the countries selected for measurement and as a market leader have suffered more from the downturn in general public opinion than some of our competitors.

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