Our award-winning Hearts and Minds programme, introduced company-wide in 2004, drives home the need for employees to stop unsafe behaviour when they spot it. We added our three HSE Golden Rules the following year to clarify our expectations – and increase people’s feeling of being accountable for their and their colleagues’ safe behaviour. The Golden Rules are that “You and I: Comply with the law, standards and procedures; Intervene in unsafe or non-compliant situations, and Respect our neighbours”. Progress was made on our HSE competence programme in 2006. It checks that the more than 20,000 staff responsible for tasks with a significant HSE risk, including senior managers, have the necessary training and skills.
An online learning package on safe behaviour was rolled out in 2006, and we stepped up our internal communication efforts, with more focus on the need for people in leadership positions. A downstream Safety Week in 2006, reinforced that safety is everyone’s responsibility and the top priority for key management. Leaders in our Exploration & Production business are now assessed by their staff every two years on how well they show leadership on safety, using the “Seeing Yourself As Others See You” tool. Leaders are required to follow-up on the feedback they receive.
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Hearts and minds
I had been reluctant to stop unsafe acts as I did not want to offend my colleagues. Having attended the Hearts and Minds exercise on ‘Understanding Your Culture,’ I am no longer afraid to report my errors or the unsafe acts of others. Intervention is now normal and welcome in most instances at our site. The team is more willing to learn from others’ mistakes knowing that it could happen to us. Lessons learnt from past safety incidents are now shared to the shop-floor level to prevent similar occurrences. We now also apply the STOP WORK policy when necessary to avoid dangerous situations. This is progress, but we have got to be patient to see the real cultural change take place, especially among the contractor staff.Dana Empading Specialist operation technician, Malaysia |
