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SOCIAL

 

 

 

 

 

 

 

 

 

 

 

 

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

Key performance indicator = Key performance indicators.

Data obtained from an internal survey. = Data obtained from an internal survey completed by the senior Shell representative in each country.

Data first time collected via our financial system = In 2007, our social investment and contracting and procurement data were for the first time collected via our financial system.

N/C = Not calculated.

[A] 2006–7 data restated since the publication of our 2007 Annual Report and Form 20-F as a result of investigations into incidents in a difficult to access area that were completed in the interim.

[B] Data reflect the changed scope of senior leader positions in 2005. Restated for all years.

[C] Country income level as defined by the UNDP human development index.

[D] Incidents of bribery and fraud, gathered by our internal audit system.

[E] The Reputation Tracker survey is conducted on our behalf in 14 of our major markets, by the independent market research agency Ipsos MORI. In 2007, we reduced the number of markets where we use the Reputation Tracker with the general public, as the results from them are no longer representative we no longer report them externally. The response scale was changed for “external perception of environmental performance” in 2007. This prevents direct comparison of those results with previous years’. Comparisons can be drawn regarding the gap between Shell and its nearest competitor.

 

Fatalities[A]

 

 

 

 

 

 

 

 

 

 

 

Employees

6

3

5

3

8

5

2

3

2

2

 

Contractors

57

44

55

37

45

42

35

33

41

28

 

Total number

63

47

60

40

53

47

37

36

43

30

Key performance indicator

Fatal accident rate

 

 

 

 

 

 

 

 

 

 

 

Number of fatalities per 100 million working hours
(employees and contractors)

8.6

6.9

8.2

5.2

6.3

5.6

4.4

4.4

5.4

3.4

Key performance indicator

Injuries – total recordable case frequency (TRCF)

 

 

 

 

 

 

 

Per million working hours
(employees and contractors)

4.4

3.7

3.2

2.9

2.6

2.6

2.6

2.5

2.3

2.2

 

Lost time injury frequency (LTIF)

 

 

 

 

 

 

 

Injury hours per million working hours
(employees and contractors)

1.6

1.4

1.3

1.2

1.1

1.0

1.0

0.9

0.8

0.7

 

Total reportable occupational illness frequency

 

 

 

 

 

 

 

Illnesses per million working hours (employees only)

3.2

3.5

2.2

2.3

2.0

2.0

2.1

2.0

1.8

1.5

Data obtained from an internal survey.

Security % of countries

 

 

 

 

 

 

 

 

 

 

 

Using armed security

24

26

22

18

16

22

18

19

15

16

 

Using armed company security

4

2

2

2

1

2

2

2

2

2

 

Using armed contractor security

16

15

12

12

12

22

11

11

9

12

 

Gender diversity % women[B]

 

 

 

 

 

 

 

 

 

 

 

In supervisory/professional positions

N/C

15.4

17.1

17.7

18.9

19.5

20.7

21.8

23.2

24.6

 

In management positions

N/C

N/C

8.9

9.3

9.2

11.3

12.2

12.9

16.2

17.7

Key performance indicator

In senior leadership positions

N/C

N/C

7.2

7.9

8.8

9.6

9.6

9.9

11.6

12.9

Data obtained from an internal survey.

Staff forums and grievance procedures

 

 

 

 

 

 

 

 

 

 

 

% staff with access to staff forum, grievance procedure or other support system

N/C

N/C

N/C

99.9

99.9

99.9

100

100

99.2

100

Data obtained from an internal survey.

Child labour % countries with procedures in place

 

 

 

 

 

 

In own operations

64

82

84

89

86

78

83

88

95

99

 

Contractors

39

46

51

57

56

57

61

69

89

98

 

Suppliers

21

30

31

41

42

50

53

62

82

96

Data first time collected via our financial system

Contracting and procurement

 

 

 

 

 

 

 

 

 

 

 

Estimated expenditure on goods and services from locally owned companies in low and medium countries[C] $ billion

N/C

N/C

N/C

N/C

N/C

5.2

6.3

9.2

10

17

Data obtained from an internal survey.

Contracts cancelled due to incompatibility with Business Principles

69

62

106

100

54

49

64

63

41

35

Data obtained from an internal survey.

Joint ventures divested due to incompatibility with Business Principles

N/C

1

2

0

0

1

0

0

0

0

 

Business integrity[D]

N/C

N/C

N/C

N/C

N/C

N/C

123

102

96

112

Data first time collected via our financial system

Social investment (equity share)
$ million

N/C

N/C

85

85

96

102

106

127

140

170

Key performance indicator

Favourability[E]

 

 

 

 

 

 

 

 

 

 

 

With special publics

 

 

 

 

 

 

 

 

 

 

 

Shell

N/C

N/C

N/C

N/C

43

59

43

47

49

54

 

Nearest competitor

N/C

N/C

N/C

N/C

39

52

46

45

47

38

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The Shell Sustainability Report 2007
Shell Sustainability Report 2007

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This is the 2007 Sustainability Report.
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