Sustainable development is integrated into our standards, processes, controls and governance.

Standards The boundary between the responsibilities of companies and those of governments is anything but clear.

Targets We set internal improvement targets for our key safety and environmental parameters and have public targets for eliminating the disposal of gas by continuous flaring, and for managing GHG emissions from our operations.

Process and incentives Environmental and social factors play a growing role in our investment decisions and in the way we plan and design major new projects.

Governance The Social Responsibility Committee is one of four committees of the Board of Royal Dutch Shell plc.

Monitoring compliance At the end of each year, the heads of our businesses and functions report to the Chief Executive on compliance with our Business Principles and standards, through annual assurance letters.

Training We integrate sustainable development issues into many of our training programmes.